Monday, 11 January 2010

Building Organisational Culture of Capacity

Capacity is having sufficient quantities of appropriately skilled resources to meet business need. Capacity is built by mapping resources and then building a community where your staff are proud to hold their skills.

To build capacity in your organisation carry out the following:

• Resource Gap Analysis
• Build a Resource Database
• Build a Community
• Community Peer System
• Build a Brand for Your Community

Resource Gap Analysis
To build capacity, this initial picture must be mapped against planned resource usage, using knowledge of future business plans, intended strategic direction of the organisation and the projects and programmes already in the pipeline for delivery.

Build a Resource Database
Building capacity requires a fully populated resource database that captures current skill levels for each individual along with their experiences and preferences so that they can be assigned as opportunities present themselves.

Build a Community
To build organisational capability, the organisation needs to create an environment where having capability means that an individual is part of a community. There needs to be an explicit message that without capability, they cannot join the community.

Community Peer System
Individuals need to know that being a member of this community is advantageous and positive, that it is meaningful and desirable. The community has to have values and exhibit behaviours that they ascribe to or that they aspire to.

Build a Brand for Your Community
In some cases, development of a brand for this community can be helpful in developing a positive view of it. A brand is more than just a logo and a name, it encompasses the fundamental principles of the community. Anyone who hears about the community understands its purpose, its values and behaviours.

If you would like Maven Training to help you build staff capability and organisational resource capacity please call our team on 020 7403 7100

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